Gairnshiel Lodge and Cottages

© Gairnshiel Lodge 2014

Making a Booking

Gairnshiel Cottages

Contact details:

Gairnshiel Lodge, Glengairn, Ballater, Aberdeenshire, AB35 5UQ


Bookings and enquiries:

Tel: +44 (0)13398 87072   Mob: +44 (0)77388 15555 Email: relax@gairnshiellodge.co.uk

PAYING YOUR DEPOSIT
A booking is only secure once a payment is received; we ask that payment is made by BACS transfer.

In order to confirm your booking, we require a completed booking form, or online form submitted and a 30% deposit


We regret we are unable to hold provisional bookings.


If your booking is to commence within 12 weeks, the full amount is payable.


PAYING YOUR BALANCE
The balance becomes due 12 weeks prior to arrival. You will be sent an email reminder to say that your balance is due shortly so that you do not miss the date. If the balance is not received, we will contact you by email or phone. If the balance is not settled by the due date, or shortly after, it may be regarded as cancelled and the week opened for re-letting. The deposit is non-refundable in this instance.


CANCELLATION OF BOOKINGS
If you have to cancel your booking, you will need to:

1. Inform your insurance company

2. Inform the owner immediately, by letter or email, so that we may release the week for re-letting. We will try to secure a re-let and, if successful, will refund your deposit/balance less an administration fee of £50

If your week has not been re-let by the time the balance is due, you are still required to complete your obligation to pay the full amount. If the balance is not paid by the due date, the booking is regarded as annulled and the deposit becomes non-refundable. In this event, and in order to minimise loss to the owner, we reserve the right to re-let the week less a discount up to the value of the retained deposit.


CANCELLATION INSURANCE

Loss of rental due to cancellation can be avoided:

We cannot stress enough the importance of taking out cancellation insurance. The unexpected can and does occur and, as with other insurances, it is in your interest to cover yourself for any eventuality. Shared between members of the group, it can be as little as £5 per person, which is surely worth the peace of mind it brings.

If you would rather take the risk:
Of course, some people feel that they would rather take the risk and not cover their booking by insurance. This is an individual choice that only you can make, but please be aware of the liabilities and penalties involved in taking such a risk. The owner cannot take this responsibility for you.

There are many opportunities for cancellation insurance and we recommend you visit the following link for a suitable quote

 http://www.jsinsurance.co.uk/travel_insurance/